From Zero to Head of AI in 1 Year (as a regular person)
Chapters12
The host highlights a revealing IBM survey on chief AI officer prevalence and AI adoption, noting a big gap between employees who can use AI and actual usage, and sets up the conversation with Eileen about her journey into a head-of-AI role.
From a mid-career email developer to head of AI in one year, Ailen shares practical steps, mindset shifts, and proof-of-work that landed her a strategic, hands-on leadership role.
Summary
Nate Herk sits down with Ailen, who recounts her improbable leap from 15 years as an email developer to becoming head of AI at Yang within a year. She stresses that the role, while appearing technical, is fundamentally about strategy, prioritization, and cross-company impact across Yang’s 15 verticals. Ailen describes how she stayed hands-on early on, mapping end-to-end processes, running pilots, and building automations herself while assembling a team to scale. The conversation highlights the IBM study on AI leadership and adoption, emphasizing that many employees can use AI but organizations struggle with real-world utilization. Ailen discusses adopting AI for brainstorming and decision-making without ceding understanding, and she underscores the importance of “showing yourself” to create visibility—posting demos, videos, and case studies. She shares her non-linear path: from a sudden layoff in email development, through exploring Zapier, Make, and NA10, to mastering cloud-code approaches with chat-based assistance, and finally leveraging public speaking and content creation to demonstrate capability. The sponsor segment introduces Hyper Agent, an AI agent-building platform, framing practical, out-of-the-box co-workers that live in the apps you already use. The episode closes with pragmatic advice for aspiring heads of AI: research interviewers and companies, build demonstrable projects, embrace a culture shift toward AI, and commit to consistent learning and visibility. The takeaway is that a rigorous blend of strategy, hands-on practice, community building, and public proof can propel a regular professional into a high-impact AI leadership role. Ailen’s story also serves as a blueprint for others aiming to break into AI, showing that relatively accessible tools and deliberate personal branding can create a compelling career trajectory in this fast-evolving field.
Key Takeaways
- Building credibility matters: Ailen paired LinkedIn posts, two YouTube channels (English and Spanish), and live demos to prove her AI capabilities to recruiters and leaders.
- Hands-on early, strategic later: she stayed hands-on to learn fast, then scaled by hiring a team to avoid bottlenecks across 15 companies.
- Show, don’t just tell: she landed opportunities by sharing concrete projects and demos (emails, automations, and agents) rather than relying on resume claims.
- Non-technical entry path to AI is viable: tools like NA10, PlotCode, and prompt-driven cloud coding helped her go from zero AI experience to head of AI quickly in a changing job market (and inspired others to start).
Who Is This For?
Aspiring AI leaders, mid-career professionals transitioning into automation, and managers aiming to scale AI across multiple business units. This is especially valuable for those who want a practical, non-technical entry path and a playbook for building credibility through tangible demos and public visibility.
Notable Quotes
""I own the AI strategy across the group which may not seem huge but if you think about it it's actually defining the strategy for 15 different companies.""
—Describes the scope of her head-of-AI role and the cross-company impact.
""It's not only strategy I'm actually hands-on. So it's not only saying okay this is going to come first because of this but it's actually let's build it.""
—Emphasizes the hands-on nature of the role despite strategic duties.
""You can outsource the thinking, but you can't outsource the understanding.""
—Shows the balance between AI-driven exploration and human judgment in decision-making.
""Show yourself... put yourself out there. And the day came, I was honestly terrified.""
—Highlights the importance of visibility and public proof in advancing careers in AI.
""We’re not replacing people with AI; we’re taking the boring out so they can do more interesting things.""
—Cements a change-management perspective on AI adoption.
Questions This Video Answers
- How do you become head of AI with a non-technical background?
- What are practical first steps to land a head of AI role in a multi-vertical company?
- What tools can I learn to build AI automations quickly (NA10, PlotCode, etc.)?
- How can I prove my AI capabilities to recruiters without a long tech resume?
- What is Hyper Agent and how can it help teams deploy AI agents in Slack or Google apps?
AI LeadershipHead of AIAI StrategyNA10Hyper AgentAI AdoptionChange ManagementPublicity and Personal BrandingAutomation ToolsPlotCode
Full Transcript
I recently started a new role as head of AI. I own the AI strategy for 15 different companies. Real quick, jump back to that IBM survey that I talked about earlier. One of the stats that blew my mind out of these 2,000 CEOs, 76% of them said that they had essentially an equivalent of a chief AI officer. And in 2025, the number was 26%. So it jumped up 50% in just 24 months. This is no longer something that huge companies can have. It's actually something that every company will have. It looks technical, but it's absolutely non-technical.
The other thing from this study that really blew my mind was the adoption. Around 85% of their employees have the skills to use AI, but they felt that the actual utilization of this technology were more around 25%. So then after you showed this person what you'd been building, what did the rest of that process look like? I had a call directly with the CEO of the company was speak HR. If you're not hands on literally every day, you're out. Okay, Ailen, thank you so much for being here. I'm super excited to chat with you today.
You just got a super exciting job offer to be ahead of AI. So, congratulations about that. I'm really excited to dive in. So, if you'd like to give everyone a real quick intro um of who you are and then let's just kind of jump right in. Alrighty. First of all, thanks to you for having me here. Hello everybody. I'm Eileen. Like Nate said, I recently started a new role as head of AI and I am super excited to share everything that I've been going through in the last few months with everyone watching this. So yeah.
Awesome. Thank you. Yeah, I'm really really excited to dive into your journey and your background to understand how you got here. So let's start with the end first. What exactly is a head of AI? So head of AI, this is basically what I do every day. I started recently and I work at a company called Yang, which is basically an entrepreneurial ecosystem and it's one parent company and then it's got 15 vertical companies underneath it, but they have huge plans to grow. So they they really want to grow and and make it bigger, which is, you know, crazy because they it's quite big already.
uh in a good way by the way. Um so what I do as the head of AI is I own the AI strategy across the group which may not seem huge but if you think about it it's actually defining the strategy for 15 different companies and this is only going to continue growing. So it's it's a lot in there. There's a lot of things that can be done and we basically you know I need to think of what we built where how why makes sense what to you know prioritize what to leave it you know for the end or the quick wins and so on.
So it's actually it's a lot of work but it's really really good fun. Then there's the implementation because it's not only strategy I'm actually hands-on. So it's not only saying okay this is going to come first because of this but it's actually let's build it. How do we build it? How do we put it in place? So it's basically working from start to finish until it's live and seeing it work basically. Yeah that is awesome. That's really really interesting. So across these 15 different groups um do each of them have like kind of different different budgets to work with and different teams and different you know ultimate end goals.
I think it's it's a it you know I imagine there's so many different sub bullets and decisions that go into just saying you know I own AI strategy. Yes, absolutely. So each company is completely different. So it's all under one parent company but each of them does their own. So, for example, there's YAN co-working, there's YAN coffee, YAN co sorry, co-working spaces, YAN coffee, um, YAN hotels. There's so many of them and they're completely different. So, what company one does is completely different to what the other one does. So, the strategy around what to automate and what well maybe even what doesn't make sense to automate, it's completely different from one to the other.
Yeah. So, it's it's very interesting. It's there's a lot to learn. Like I said, I started recently, but it's like it's very very interesting. And then, of course, because it's so much, it's not a oneperson job. So, I'm in the process of actually hiring a team and I'm actually using your community quite a lot because the people there are amazing and I'm trying to Yeah, I'm trying to hire from there because you can see the energy, you can see the people there, the the commitment to learn and implement and so on. So, it's it's a really fun thing to do.
Absolutely. So it sounds like you are driving strategy and you know kind of managing these projects in a way but you're not hands-on obviously building this stuff. How technical would you say you Oh maybe you are. How can you dive into that a little bit for us? So I'm actually at the moment I'm actually doing the the builds as well. So you know I jump in a call with person A. We define what the process looks like. We think about what makes sense to automate because not everything makes sense to automate. Some things you want to keep human and once we have the whole process mapped, it's just a matter of going into CL code and starting the fun part which is actually implementing this and seeing what it comes up with and what makes better sense than other approaches and so on.
So it is actually full on you know hands-on and I also will be you know managing the team and of course driving the the strategy and so on but I do want to be hands on because this changes so quickly nowadays that if you know if you're not hands-on because you there's new things every literally every day. So, I actually want to keep that part at least for now. Very hands-on. So, I get to continue learning, continue seeing how the space evolves. And yeah, it's it's good. It's good. Yeah, absolutely. So, I've got I've got a quick question for you.
I'd love to hear your take on. Um, there was a study that came out or a survey, I should say, from IBM. They surveyed 2,000 CEOs. I think the median annual revenue was about six billion of these 2,000 CEOs. And 25% of them said that they are comfortable with sort of like the operational decisions being made by AI sort of like strategy type decisions and it's expected to almost double by 2030 to about 50%. So I'd be curious to hear from you when it comes to you brainstorming and and driving strategy across these different groups.
How comfortable do you feel and how much do you use AI in the brainstorming and like decision- making process or do you like to keep that aspect very human? I do a mix. So, I love to use AI and I think sometimes it thinks of things that maybe I haven't thought through and it's really good input. Um but it also there are situations where you ask something and it gives you such a reassurance reply and it's like it's the only way and then suddenly you're like hold on you know maybe we can do this this other way and it's like absolutely so you know I think a bit of both is good and not using it at all nowadays I think is not the way to go because there's a lot of valuable input out of it but uh using it for everything.
It's dangerous as well. Absolutely. Yeah. There there's this quote that I that I keep hearing which I love, which is that you can outsource the thinking, but you can't outsource the understanding. And I think that that's a great example of having AI think about the different paths and do research and bring you these different decisions, but ultimately you should be the one that understands the pros and cons and the trade-offs of each of these decisions, and then you, the human, are making that decision. So, yeah, I appreciate the the thoughts there. All right, guys. Real quick, I need to take a second to tell you guys about the sponsor of today's video, Hyper Agent.
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And what I love about this is it's got its own little virtual desktop over here that I can move around. I can see its plans. I can see the documents. I can see the videos. It's super cool. They each have their own kind of like little virtual computer. But anyways, if you guys have seen stuff like OpenClaw or Paperclip, that is exactly what this feels like to me, except for you don't have that technical overhead of, oh, do I need a Mac Mini or do I need to get a VPS? You literally just log on to Hyper Agent and it works instantly out of the box.
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And so, that's the shift here is we're not thinking of these things as AI agents. or more so thinking of them as co-workers because they're always on and they live in the apps that you already use like Slack, like Google, whatever it is. So, this to me just feels like OpenClaw, but it's way less technical because if you ever want to connect to something, you literally just click on integrations and then you just have to sign in to all of these different platforms and then you can just at@mention them in something like Slack and they're awake and they can respond to you.
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So, anyways, let's get back to the video. Yeah, let's keep on moving through here. I'd love to know about a little bit about your background before you had this role and you know the steps that people could take if they would like to get a similar sort of role in head of AI or director of AI or maybe even chief AI officer whatever you know they're all being called nowadays. So yeah let's let's dive into that. All right. So, wait, sorry. My background, I spent 15 years as an email developer, which is a lot of time.
It's ridiculously a lot of time. People usually move from that to front-end developer. Um, I am not a developer. My head doesn't work like that. When, you know, something breaks for a developer, they try to fix it and they're motivated. Where for me, if something broke, I wanted to cry. Basically, I was like, can someone fix this? And you know, I don't think I've ever heard that term before. What is an email developer? So, you know, when you subscribe to some sort of or sorry, you know, when you subscribe for a company's email and you want to receive updates or anything that you're interested, you receive a an email that has images, has call to actions, text, and so on.
Mhm. that for it to render properly, you actually have to code it using HTML and C CSS, inline CSS. Um, well, yeah, something like that. So, for it to, you know, if you click on the button and for it to take you somewhere else, you actually have to add the code and publish the images and test in all email clients to make sure that everything looks good. And once you're happy, the email can go out. Uh but it's got yeah it's working properly in all email. So you were handwriting all of that like HTML and CSS and Gotcha.
Okay. Okay. Yes. Uh but if you ask a proper front end developer if email marketing or HTML is actually developing they will laugh at your face because yeah it's like the very basics of it. Gotcha. Okay. Yeah. So then I got promoted to technical lead and I was the manager of a team of 16 email developers and QAS. Um so we were doing a lot of emails every day. I was leading the the team. It was a really really fun job. I I really enjoyed being a management leadership role and then two years later all of a sudden the entire team was let go.
uh it wasn't, you know, about performance or anything like that. There were reasons behind it unrelated to to anything like that, but it was real, you know, we were all let go. And then from one day to the other, the role that I really loved, they non-existent. And so I think was 39 years old, unemployed. I have two kids, very small kids, three and five now. And this was almost a year ago and I was completely done with email development. But as it usually happens, the day that I found out that I was going to lose my job, I open LinkedIn and I started looking for email development management even development even though I didn't want to go back.
But there are so many tools out there that you can just do a drag and drop without requiring coding or anything that the email development role in itself is actually disappearing. So let alone find a management email development or email team role. It's actually almost impossible nowadays. So I thought what can I do to actually get out of the email world because I almost done with working with emails. 15 years of emails. It's insane. Like, I don't want to see any more emails ever again, basically. Um, so I was like, what can I do? This is happening for a reason.
I need to find out where or what to do instead of this because I'm I'm done. Like, I don't want to see one more email. So, I was on a call with a friend and she mentioned automations and I was like, but isn't that for really technical people? She was like, well, you know, not really. you have tools like NA10 and it's like really, you know, it's exploded. People all over are using NA10 and the community is great and and so on. So I thought, okay, maybe I'll give it a try. So she told me, okay, just give it a try a try.
Let's have a call in, you know, two weeks and you tell me what you think. So I did. I went first into Zapier. fun, easy, but fun. Then I went into make. It was a lot better for in my opinion, like a lot more things to do. And then I went to into NA10 and it exploded. It was like, okay, this is it. The community is amazing. NA10 is great. It's non-technical and if there's any code or anything, I have chat GPT to kind of copy paste the code. Um so I opened Atlas the browser with chat GBT on the side N10 on the main window and I started the the automations which meant hey chat GBT I want to create an automation of so it would tell me note by node exactly what I needed to put how to put it how to connect it and and then of course it would break at some point and it would start a loop that wouldn't help me fix and I had no idea what I was doing.
So I decided to join your community, the the AIS class course and it was great because I got to go through the whole NA10 course and then the course pivot into plot code and if NA10 had blown my mind before clock code just exploded. Oh 100%. Yeah. So, something I'd like to to double tap on real quick is the fact that you had a background 15 years in email development and were also promoted to a tech lead there. But what I wanted to highlight for people listening is that you didn't have 15 years experience in AI or in automation.
You were writing code in, you know, HTML and CSS, but you kind of got you were very new into the AI automation world and were still able to in a very short amount of time take on this head of AI role. So, I think it's just really cool to hear and it's it's inspiring to hear that you don't have to be, you know, someone that's been in the AI game for decades already to be able to earn a spot like this. So, it's very cool. I agree. I agree 100%. And yes, you're correct on what you say.
And one thing to add here is that a lot of people are scared of going into AI because they think it's really technical and it's not like especially now with CL code. It's it looks technical but it's absolutely non-technical. So anyone listening listening to this don't be scared of you know trying it out because it's as long as you can follow something to learn it's easy it's really interesting and it's actually amazing right yeah and I think the best way to approach it is like whatever your domain of expertise is just open up something like claude and say hey every day I do x y and z how could AI help me here it's not like you have to learn a completely new skill like just I already do this.
How can AI make me faster and better at this? And I think that's the mindset shift that people who haven't really touched it need to take on. Exactly. Exact. Well, and literally the the skills, right? Because you can also create skills that do these things for you without without, you know, one line of text saying, "Hey, I need to design this." Done. Absolutely. So, awesome. Easy. Yeah. So then after you kind of fell into the cloud code rabbit hole, what what started going on next? So I know you know this, I discovered Alex Hormosi and my world changed completely.
I never heard of him until this point and I started going on daily walks because I had the time. I was unemployed and I Wow. You heard of you heard of Nate Herk before Hermosi? I did. What a compliment. And here we are on a call. Amazing. Um, so yeah, I thought, okay, I need something to keep me interested interested in during my walks, otherwise I would stop doing it. And somehow I got to the $100 million offers book. So I thought, okay, let's give it a try. I don't know what this is, but it sounds interesting.
I mean, of course, I want that. So I started listening to it and obsession. Seriously. something that looked so impossible to achieve before I discovered this was actually it was giving me the path right there in my audiobook while I was walking every day. Mhm. Um, so you know, I became obsessed and and with both automations and how to make it work and try to practice and think ahead of maybe not just doing any single thing, but doing things that actually interest me and and putting myself out there and yeah, and the recipe was right there in in my ears because I was listening to it.
I love that. Yeah. Then the one thing that Alex and again you you know this for sure the one thing that Alex uh keeps bringing up is show yourself. If you want to become someone or do something like big the first step you got to show yourself. You got to put yourself out there. It doesn't matter if it's perfect. It doesn't matter. Just do it. Start. Um, and so back then, this is this was before the the jump into plot code. I was starting with an A10 and I thought I want to become an ambassador.
So I reached out to the guy here in Valencia. He recently became the first ambassador here in Valencia, Spain. So I reached Yeah. And I was like, "Hey, so can I give you a hand organizing the next event because I know this kind of adds some points to your application when you do apply." Uh I heard with something that left me kind of like wait what? He said do you actually want to be a speaker in in the meetup and like no I do not thank you but no and he was lovely. He said you know just think about it if you decide no is the answer that's absolutely okay but if you change your mind just let me know and you'll become a speaker.
So the next 24 hours, all I could think was Alex Hermosi said, "You got to show yourself, go out there and do it." So 24 hours later, I reached out to this guy and I was like, "Okay, let's do it." I decided to give a chat on any for non-technical people. And the day came, I was honestly terrified. I hate talking to people. That's the one thing I knew all my life I was never going to do. Uh, and the guy goes to the front and was like, "Okay, we're going to start this." And, you know, shared a bit of information.
And the first speaker was me. And when he called my name, I went up the stage and my legs were shaking so bad. I thought I was going to faint. But anyway, I started talking. I started giving the the chat. It felt more comfortable after a couple of minutes. And that was that. Suddenly I had, you know, pictures to show on LinkedIn and content to put out there about me putting myself out there and so on. So this is bringing this up because it actually matters later down the the line on how I got the role of FedAI.
By the way guys, I know we are diving into a ton of information in this episode. So what I did is I broke all of this down into a free resource guide that you can access for completely free by joining the free school community. The link for that is down in the description. Also, if you want to check out some of the key moments from this episode and all future podcasts on my channel, then go ahead and check out the AI Automation Society YouTube channel, where we're going to be posting some of the best moments from the podcast over there.
I'll link that YouTube channel in the description of this video as well. Anyways, thanks guys. Let's get back to the podcast. Awesome. Yeah. Well, well, you know, good for you. Good for you doing that. It it takes obviously a lot of guts to get up in front of um a bunch of people in person and do something like that, but it sounds like it certainly paid off. So good for you. It was fun. It was more than 90 people which I never thought I would do something like that. So it was Yeah, it was interesting.
Um so between everything that had gone through up until now, the most or the better advice that I can give is show yourself. So I created two YouTube channels. One is in English and one is in Spanish because I'm Argentinian so it's more comfortable for me. Okay. I'm posting steadily or often on LinkedIn. It sometimes it's great, sometimes it's not, but still content goes out. Yep. Consistency is good. Exactly. Exactly. I follow your course from start to finish and I'm recording everything that I'm building just to be able to show it when the time comes.
and I am definitely out of my comfort zone as much as I can. So, getting on there, putting videos up, I don't have a lot of followers or subscribers or anything in in YouTube, but I'm still doing it is creating visibility. So if I build something, I'll put it there and people can check and by the time you get to an interview that actually shows because if you have things that you can actually show and there's a person there and it's going through it and it's explaining it becomes real. Mhm. So going back to the slides in here, um what I still do even in this role, I still try to go out there.
I still try to walk one hour a day with my audio book, I actually I'm actually listening to listening to Hormosia again um just to keep motivated and the first time you listen to it, you know, you forget stuff. So I'm going back to it. Um, I keep hearing the show yourself advice, so it's helping me keep on going. And I am part of the 4:00 a.m. club. So I wake up every morning at 4:00 a.m. I have some concentration period where I can learn, practice, build automations without any interruptions or anything. And it actually helps me a lot because my day is a lot more structured because of this.
Yeah, you set up you set up your own scheduled automation for yourself. 4 a.m. job. Just wake every day. I love that. I love that because like the majority of people if I made the joke like that would just look at me like I'm crazy. But you got to find the niche people who like AI automation. Exactly right. And it it is true at the end of the day. It's you know day in and day out it's happening Monday to Friday. That's it. Absolutely. Yeah. I love it. Um so after all of this and it might seem a little bit disconnected from bits and pieces but it's all coming to this.
Um I decided to start applying to jobs and it took me a while. I didn't want to go back to doing just anything. I wanted something that actually gave me motivation and that I actually enjoy what I was doing. So I didn't apply to a thousand jobs. I applied maybe 10 or something like that and one of these was the head of AI role and they had my CV because I applied through LinkedIn but the HR lady sent me an email and she was lovely and the one thing that she asked me was what have you built?
if I hadn't gone through this whole path, I would try to give her an explanation of all the things that I built but that she couldn't see and all the things I had in my head but it's just an email that Chad GBT or Claude or anyone can actually create for you. So, by the time I actually got this email, I had two channels um or two YouTube link channels to share, one in English, one in Spanish, which was really funny because there's some people from Argentina in the company and some people's from Netherlands. So, it actually they actually watch both of it.
Um I had the LinkedIn proof of everything that I had built. I had the N10 meetup lined up for the following week. though it didn't happen back then but it was about to happen and I had all the demos that I built through and I was explaining how to do it and how it worked and showing on screen you know if you press this it will generate the replies on emails or whatever it was or agents or whatever um so they could actually see that and it wasn't just a person randomly talking about all the awesome things that I did but I cannot show you because I don't have a video or or proof.
Huh, that's incredible. I mean, that is what separates you from all the other people that they're looking at on paper when they can put a face to the name and maybe even a voice to the to the face and exactly see this proof. And I think it's just like whether you're applying for a head of AI role or whether you're trying to go get your first client or your seventh, all of them are probably going to ask you, "What have you built?" And all of them are going to want to see that. And I think what you said earlier about like, you know, at this point I didn't even have any followers and I was just kind of posting and, you know, building my proof.
I think it's so important because that sort of metric is what might discourage a lot of people. But to me, if I was looking to hire someone and I see that they've been posting consistently on LinkedIn and YouTube and they're not even having anything go viral or having a bunch of subscribers or followers, then to me that almost makes it like more respectable because it's like what is this person's incentive here? It's not maybe to blow up. It's not to go viral. It's not for money. It's because this person clearly has a passion for it.
And I think that that's just really amazing. Exactly. And honestly, even if you have zero followers, you're able or sorry subscriber, you're actually able to show it. So when the time comes and they ask you what have you built, you have links. It doesn't matter how many views they have, you can show it and it's you there. It's your face. I have so many people on LinkedIn that they just post content and you have no idea who they are or maybe even photos or something. But for me, the videos they they showed the person more than a postcard.
Absolutely. Awesome. So then after you the company. So skipped HR. Wow. And went straight to the to the CEO. We decided to do a twoeek trial. not hands-on building but more strategic thinking and she put me on on one of the in the hotels uh young hotels and I started talking to the team and seeing what opportunities there were and what I would do and I would propose things and she gave me some feedback the the CEO I mean and then that became you know a really interesting work because it wasn't actually doing automations it was just thinking about how to improve this how to do that what I don't want to autom autoate what I do want to automate and what I would do first because you know it saves money and it makes sense and and so on.
And within that trial I had a a call with the founder and he is really on board with AI and automations and how to make the best use out of it. he's actually you know giving me a green light to do so many cool things both of them. uh that actually makes it perfect. It's like the perfect job. It's interesting. It's got strategy. It's actually hands-on. I get the team, which is what I love from my other job. It's the perfect role. Yeah, absolutely. I think that that's so interesting. And if I real quick jump back to that uh IBM survey that I talked about earlier, one of the stats that blew my mind, and now obviously take this with a grain of salt because this was 2,000 CEOs, but out of these 2,000, 76% of them said that they had essentially an equivalent of a chief AI officer in their organizations, which is 76% which blew my mind.
And in 2025, so just a year before, or sorry, I think it was actually two years before, the number was 26%. So it jumped up 50% in just 24 months, which is crazy for a seuite role. And the other thing from this study that They basically said that they would predict that around 85% of their employees have the skills or if they were to take a few lessons or courses, they could have the skills to use AI, but they felt that the actual utilization of this technology and of the skills were more around 25%. So I'd be curious to hear from you like when you think about this head of AI role, you're obviously leading strategy and working on projects and making sure that those projects directly correlate with some sort of KPI and ultimately drive profits or growth to the business in some way.
But how are you and your team also thinking about adoption and making this stuff stick um kind of the change management from top down? What does that look like for you guys? I think most people I I don't know the entire team yet, but I think most people are very excited about this. Uh, and I can already see people reaching out saying, "Hey, I would really like to outsite this. What do you think?" And I think that people are interested. I went into the first call saying, "Hey, hello, this is me." First of all, I'm not trying to replace anyone.
Kind of just putting it out there. And they were like, "Oh, no. We don't care about that. We're really excited about this. So, I think that's awesome. Yeah. Yeah. The team is making it really easy on me. Like, it's that's great. It's great. They want to see it working. They want to use it. They I think they they all understand what it brings to the table. It's not about firing people to get replaced by AI, but it's making their life better so they can quality. Yeah. So they can actually do more interesting stuff rather than the repetitive automated or not automated, boring dayto-day stuff.
So it's Yeah, absolutely. It's not taking everything out of their plates. It's just taking the boring out. Yeah. I mean, it's got to be a culture shift from the top down. It's not a, you know, two-month workshop that we're doing this quarter or a compliance training you have to click through. It has to be a culture shift. And I think that's what's so difficult, especially for these larger organizations. with legacy systems, legacy SOPs, it is tough. And I think it's great that you stepped into an environment where everyone was pretty excited. That's that's huge because I've definitely felt that before where that's not the case.
You know, people are like, "Oh, look at this guy. This is the one that this guy wants to come in here and take my job with his robots." So, that's great that you have um sounds like just a nice supportive culture. Yes. And I was quite scared of that before my first call. So I honestly I went in and that was the first thing I said I'm not trying to replace anyone please don't hate me you know this is going to be great and I was sh especially because I mean you are also in house but for people that maybe are taking the approach of like being consultants that come from external into the org.
It's like consultants already sometimes have a really negative connotation for the the actual stakeholders of the process. Um so very very important either way but awesome. Yeah. So what what h kind of happened after you got started then? Yes. So the first few weeks it was more understanding what the company is and what each branch of it is and so on and then of course it was thinking about the processes and better use cases of automations and what was more important within those automations. And now I'm on the process of hiring a team because this is huge.
Like the amount of work there is to do, if I'm the only person doing it, I'm going to be the bottleneck and it's going to get stuck and you know, we're going to lose that momentum. So, we are actually starting to hire and having interviews with some people of AI AIS plus. Um, Awesome. Awesome. Yeah. Seeing how it goes. But it's fun. It's interesting. there's a lot of people really committed and really looking to make a change in this new era with AI and so on. So it's it's a good place to be. It's a good place to dive into AI and everything that can come out of it.
you have talked about kind of how you went from not really feeling comfortable with AI and automation to starting to learn how to build. And I think that building to some extent is very important. I'm not saying that everyone needs to go figure out how to build a full stack app themselves, but I think, you know, obviously you have to understand what you're building and why and how it works. You've also talked about building in public and sort of documenting some of the stuff, getting out of your comfort zone. What else do you have to tell people who maybe would like to be able to step into some sort of role like head of AI?
What else could they be doing when it comes to the the prep or maybe even like the interviewing and the applications? What else could people be sort of taking away from this? I think a couple of advices for people going into interviews. Things that I've started to see now is do your research. Research the person that's going to interview to interview you or research the company. Even more important, I had people coming into the interview saying, "So I research young and you know I know this this this and that and I think we can do some really cool stuff on this." and actually showing them motivation of what they want to do and what they want to bring to the table.
And then I have other people reaching out and sending abbreviations of the words and like hey what up and I'm like hold on are you looking for a job or like so I would say try to take it serious try to do your research have something to show just it's going to happen there's going to be so many jobs on AI and automations because the world is as we know it is changing and this is no longer something that huge companies can have. It's actually something that every company will have. So if you're interested in doing this, just dive deep, learn it, play with it, apply to jobs.
Just break the bandaid. Don't don't stay here waiting to, you know, see what happens or maybe AI won't replace me. Just go and go out there and make it happen. It's so much fun. It really is. It really is. Once you get in the mindset that everything that you do in life, everything that you try, you always kind of go through that period. And and this is a this is something I talk about a lot in the community which is something that I got from Hermoszi which is like the the entrepreneurial um transition curve or just in general the transition curve and the idea that you always are excited at the beginning and that's the stage of the uninformed optimist because you just don't really understand the complexities.
you come over that hump and you become the informed pessimist and then you just basically have this decision of do you want to crash and burn or are you going to take that momentum all the way back up again. Now you're also an optimist but you're an informed optimist it and I think that that's really important for people to understand that everyone has that feeling of overwhelm and it's not just once you get that feeling maybe every week, maybe every month but you just got to push through and I think that's really important. So yeah um we covered a lot of great stuff today.
What do you have here on this last slide to sort of close us out today? Just the closing. I want to thank you Nate. Uh if you asked me I don't know a year ago. I saw this call coming. I would have laughed at anyone's face like the first thing that came up when I Googled automation was you and your videos and I started going into it. And then I asked someone on my LinkedIn like I'm starting on this. Do you know of any courses that I could do? And the guy's replies was Nate's course and that's it.
Awesome. I love it. So when I started I was like this guy is awesome. So having you know being here today with you it feels unreal. It and I can't believe it's only been a year since I started this journey. It's it's insane. It's incredible. A year from basically no AI experience to head of AI at a at a at an awesome company is incredible. It's super super motivating and I'm really glad that you were, you know, in our community and that I had the chance to get to talk to you today. Me too. Thank you.
And if anyone having a look at this, if you want to connect on LinkedIn or follow or subscribe to my channel, it's English, Spanish, all the QR codes are there, so feel free to give it a go and stay in touch. Awesome. Well, Ailen, thanks. Thanks so much for joining today. This was an awesome conversation and I am super excited to follow your journey at Young and see what else you get up to and maybe we'll have to bring you back and you can tell us about all the great stuff that you've been doing for the past couple years at Young and how the head of AI role has evolved because I imagine it's going to evolve a lot over your next couple years.
So yeah, let's let's keep in touch. Congratulations again on this awesome opportunity and thank you so much for hopping on today. Thank you, Nate. And seriously, this is a great opportunity. It's really good to get to know you even through the screen and thank you for the chance of being here. Awesome. Thanks so much. Thanks. Bye. Thanks so much for watching today's episode. I hope that you guys enjoyed. Don't forget that I broke all of this down into a free resource guide that you can access for completely free using the link in the description to join our free school community.
I'll see you guys in there. Thanks so much.
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