How to manufacture a billionaire childhood

My First Million| 00:48:31|May 13, 2026
Chapters5
Profile of Jim Ratcliffe, his rise from a blue‑collar Manchester background to building a billion‑plus chemical company via PE, and his later ventures into endurance sports, ownership stakes in major teams, and a bold car project—the Grenadier—reflecting his risk‑taking and diverse empire.

A candid dive into Jim Ratcliffe’s billionaire journey, plus how modern e-commerce hacks like UGC-driven growth reshape branding and investing.

Summary

My First Million hosts Palmer and Sean tell the story of Sir Jim Ratcliffe, from Manchester blue‑collar roots to building the chemical giant INEOS. They trace how Ratcliffe parlayed a £3 million equity stake into an £80 million BP spin‑off, later turning it into a £40 billion revenue empire by 2024, with a strategy rooted in acquiring spin‑offs others don’t want and aggressively driving EBITDA growth. The episode pivots to Ratcliffe’s colorful, “FU energy” lifestyle—his love of Defenders, the Grenadier car project, and his high‑stakes support for sports ventures like Team Sky and Manchester United. The convo then broadens into entrepreneurial psychology: hard work, early obsessions, and the idea that listening for a quiet internal nudge (not a loud cue) often signals the right path. Along the way, the hosts dissect the rise of modern creator‑driven marketing—UGC, seeding, and performance‑based partnerships—using examples like Goalie’s ambitious affiliate incentives and the “crowdsourced” content model that turbocharges new brands. They tease how this approach intersects with traditional brand building, questioning profitability versus defensibility and emphasizing the importance of product quality and brand storytelling. The episode ends with reflections on childhood signals, the 8–18 “golden window,” and how early hobbies can foreshadow future ventures, from improv strengths to video‑game strategy instincts. It’s a blend of biography, business strategy, and practical takeaways for investors, operators, and founders curious about where billionaires come from and where modern growth hacks are headed.

Key Takeaways

  • Jim Ratcliffe built INEOS into a global chemical powerhouse by acquiring spin‑offs that conglomerates discarded, then aiming to double EBITDA within five years.
  • His first big win was buying an BP spin‑off for £3 million equity on an £80 million deal, financed largely by debt and personal risk (mortgaging his home).
  • Ratcliffe’s portfolio includes Team Sky (cycling), 25% of Manchester United, and controlling stakes in multiple sports ventures, underscoring a love for competitive edge across disciplines.
  • The Grenadier, Ratcliffe’s car venture, exemplifies passion‑driven entrepreneurship: a stubborn belief in a ‘proper off‑road’ design despite a challenging economics track record.
  • Modern e‑commerce growth often hinges on crowdsourced content (UGC) and aggressive creator incentives, as seen with Goalie and other brands using TikTok/Shop dynamics.
  • UGC‑driven models can be cash‑flow positive since commissions are paid on revenue, not upfront ad spend, shifting risk to performance results.
  • B2B adoption of consumer‑style growth plays can unlock scalable marketing, but defensibility and brand integrity remain critical for long‑term value.

Who Is This For?

Essential viewing for aspiring investors and operators who want to understand how blue‑chip PE entrants and fearless entrepreneurs think. Also valuable for founders exploring modern e‑commerce tactics like UGC‑driven scaling and creator partnerships.

Notable Quotes

""I mortgage my home. I use 100% of my money.""
Illustrates Ratcliffe's singular, risk‑tolerant approach to opportunity.
""The Grenadier... it’s the most comfortable off‑road vehicle, bar none.""
Shows Ratcliffe’s unapologetic passion project leadership.
""What’s wrong with that? They’re effing great cars.""
Highlights his stubborn confidence in classic designs and long‑term brand storytelling.
""You have to revert back to what you were like as a 12‑year‑old before you had pressure.""
Frames the interview’s core hypothesis about finding your instinctive strengths.
""The whisper is louder than the shout.""
Metaphor for listening to quiet inner signals over loud external noise.

Questions This Video Answers

  • How did Jim Ratcliffe turn INEOS into a multi‑billion‑dollar chemical empire?
  • What is the Grenadier car and why did Ratcliffe back it despite losses?
  • How can modern e‑commerce leverage crowdsourced content to beat traditional ads?
  • Can B2B brands benefit from consumer‑style growth hacks like UGC and creator incentives?
  • What are the early childhood signals that foreshadow a successful entrepreneur?
Jim RatcliffeINEOSPrivate EquitySpin-offsTeam SkyManchester UnitedGrenadier (car)Goalie (brand)UGC (user-generated content)TikTok Shop marketing”,
Full Transcript
I got something. Sean, do you want to hear a story? Does it have to do with those glasses? No, but I have a cool guy, so that's why I decided to wear him. All right. I have a I have one interesting thing that I could that I could bring up. Let's do it. Billy of the week. We haven't done that in a minute. I have an interesting person. Billy of the quarter, I guess, since we haven't done this in a while. Well, it's the Billy of this week. It's just we don't do it every other week. Have you heard of a guy named Jim Ratcliffe? Sir Jim Ratcliffe? No, I don't know who that person is. Okay, so listen to this. Here's a story of this guy named Jim Jim Ratcliffe. He's really interesting to me. So he's born in Manchester, England, which is sort of like a bluecollar. It's kind of like the Boston of America of England. It's like, you know, white bluecollar, you know, hardworking kind of poor. He uh studies chemical engineering. He becomes a chemical engineer at an oil company, but like things are only going okay. And then he uh has a background in accountant accounting. He studies accounting and chemical engineering in college. And he gets a job at a PE firm at the age of 35. And he's like, "This is pretty amazing. Like, you know, this is a great way to make money. I I like making money." But at the age of 40, he was like, "All right, I've worked for another guy for long enough. I want to try and do this on my own." He doesn't have a ton of money. Uh I think he had a home that he owned and he had like a 100 or 150 grand to his name. And this was uh in the late 80s. And so he partners up with a guy and they're like, "Okay, we've been buying companies for our employer, our our the firm that we worked for. Let's try and do it on our own." And they convince some of their old clients, some of their old LPs to invest in them. And they spend about a year looking for a company. And so with three million pounds in equity, they buy a $80 million 80 million I'm gonna say dollars, but I mean pounds, but $80 million company that is a spin-off of BP. Basically BP, the oil company owns a chemical division, which basically makes like chemicals. So like the commodity that let's say like your toothpaste has like you know fluoride in it. Well, someone like has to get the fluoride, right? uh whatever it is, the chemicals that make like plastic packaging, whatever. They buy that unit from BP for $80 million, of which $3 million was equity, and the rest was debt. So, like a a really heavy uh debt thing. And he mortgages his home. He uses 100% of his money. He has two kids and a wife. And they're like, my he was like, "My wife, like we talked about it for 6 months, like should we do this? Is this like, you know, this can ruin us? This is going to ruin our careers. This is going to we're going to use all of our money, but you know what? We have to take a risk." And so he does that in 1990 I believe. And by 1997 it works. This $80 million company is now worth like a billion and a half. And that's how he makes his initial money. And over the years he's kind of kept that one thing. I think it's called Inos is the name of the company. It's a chemical company that you probably have never heard of. But to to this day or today it does about $40 billion in revenue. Employs many tens of thousands of people. It's one of the largest chemical companies in the world at this point. And basically the way that he's grown is combination of PE and his chemical engineering background. So he understands chemicals, but his whole shtick was finding like spin-offs that conglomerates didn't want to own anymore cuz it was a distraction. He would buy it for uh whatever he would pay for. And he his goal was to double the ibita in 5 years. That's like sort of standard stuff. That's kind of the boring thing that he did. But now at this point he's I think the number one or number two or three richest p person in England. Amazing. But the more interesting part in my opinion is what he has done with his money. So check this out. Do you remember the um 2hour marathon with Elude Kipogi that Nike did like four years ago? Yeah. Recently, right? That well someone actually just broke two hours recently, but like four years ago or three years ago, there's this amazing runner named Elude Kipchigi and they set up like the world's perfect setup for him. So they had like a pace car that was like perfectly in front of them that went on pace for an hour 59 minutes. They had uh they did it on a F1 track so it was perfectly flat and they let him wear shoes or he decided to wear shoes that weren't technically allowed in sanctioned races but he was like you know this is just a spectacle. Let's do it. And so he broke two hours of the marathon. Well Jim Radcliffe is a huge sports nut. He's run 50 marathons. He's gone to the North Pole, the South Pole. He's climbed all these mountains. He's like one of these crazy guys. And he was the uh underwriter of that. He paid for the whole thing just cuz. He also owns a ton of different sports leagues. So he owns team sky cycling. So this is the team that won the tour to France eight times. He has he owns onethird of Mercedes F1 team. He owns one of the best America Cup sailing team. He owns 25% of Manchester United soccer team. He used to own Chelsea, which is, you know, a big soccer team. But the really cool thing that he's done recently, have you heard of um a car? I think it's called um uh the Grenadier. Have you seen this car? Google this car and tell me if you've seen this. It looks like a G Wagon or a Defender. Yeah. Yeah. It looks a lot like a G Wagon. Okay. So, check this out. So, in 2016, this guy Jim, he loves Defenders. Now, the thing about Defenders is Land Rover, uh, and I think Land Rovers is owned by Jaguar. So, Jaguar still makes the Land Rover, but the real famous ones are the old ones, the ones from like the 80s and late 90s. Those are really cool. They're really boxy. But although enthusiasts love them and they pay sometimes hundreds of thousands of dollars for these cars, you can't really buy new parts anymore because Jaguar just quit manufacturing it. And he is a huge enthusiast of this of the Defender. He loves it and he's a rich guy. So he was able to get a meeting with someone high up at Jaguar and they go to a bar called the Grenadier Bar and the Jim's like trying to persuade them like, "Hey, you know, I'll even help pay for the tooling. Is there a world where like I think it could be for shits and giggles. It would be fun. Let's remake some of the parts for the Defender because the Defender, it's the most comfortable off-road car, but unlike a lot of new cars, it's still got a little edge on it. You know, it's got like it's like it feels not too luxurious. It feels like a proper off-road car. And they're like, "No, man. This doesn't make sense. We're not going to do it." So, he's like, "You know what? Fine. I'm just going to create a car company. That's what we're going to do." And so, within his chemical business, they create this thing called the Grenadier. It's a SUV that you just saw. I think it sells for like 80 or 90 grand. It has a small cult following in America. I think it's pretty big in Europe as well. And he's like, "Screw it. We're going to make a car company just because I love these cars so much, but they don't make them anymore. So, I'm going to make what I think it should be the way it should be done." And so, there's this famous line where, just to give you an idea of what he's like, he said, "It's the most comfortable off-road vehicle, bar none." And the journal says like, "Yeah, but like those late models, they don't like feet. they don't like uh fit the environmental standards of today, nor are they really that safe. And he was like, "What's wrong with that?" And he's like, he goes, "What's wrong with that? They're effing great cars." Uh, and so he starts making these cars. And that's where we are now. So these cars have a huge following in America. A bunch of like my car nerd buddies like them. They're known for being like kind of sparse on the interior. So, if you look at the interior, they got these like the switches look like switches from like a tank a little bit, like it's like all mechanical stuff, and they're kind of a pain in the ass. And the truth is is that it's a horrible business. Since 2018, he has lost $2 billion on this car company. Last year, the company was uh negative $300 million in profit. It's not going so good. Uh but it's it's awesome. All right, let's take a quick break. This podcast is called My First Million and it's probably the question we get asked the most. How do I go from zero to making my first million? And so I did an episode a little while back where I broke down exactly the sort of philosophy and frameworks that I would use. So things like finding your white belt business or identifying your bear on a unicycle advantage, the core way that your two skills can overlap or why maybe starting a service business is better than starting a software business for your initial businesses to make that first million. And so the team at HubSpot has created a guide that took the stuff I said in that episode, they laid it all out for you. You can get it for free in the description below. Just click that link and it's all yours. All right, back to this episode. What do you love most about this guy? I He's got a you attitude that I really dig. I really like if you Google him, you'll see that he's wearing a barber wax jacket, which is sort of like an adventurer's like jacket. It's like what like kind of like rough and tumble blue collar like guys wear. It's like work wear. And I appreciate that he still has a little bit of edge to him even though I think he's like the 90th richest man in the world. And so I really appreciate that. And I also appreciate that he does [ __ ] just cuz. Yeah. There's something great about the um I don't know if you want to call it side quests or the just because or the fu attitude, but I think both of us love that. I have this thing that I keep running called the Side Quest Hall of Fame and it started because Palmer Lucky was on Joe Rogan. You know, Palmer created Oculus. He created the leading VR headset. Sold it for a few billion to Facebook. Then he created Anderil, the leading, you know, the first kind of like significant tech company that was doing defense stuff. It's worth like whatever hundred billion dollars, whatever it's worth right now. and he goes on Rogan and he says, "Oh, you know what I want to do next?" And I'm expecting him to say, "A company, like another startup, and he's like, um, I want to create like a privately funded version of the X Files." He's like, "I just want to go hunt for aliens." And he's like, "I'll fund it and we'll go find them. We'll figure out what's going on." He's like, "I feel like the government's not telling us everything." I was like, "Well, that would be an epic use of this person's talent and money." And, you know, since then, he's done uh he did this thing where he like basically brought back the Game Boy. I own one. I I was about to bring that up. He's done N64 and Game Boy. Yeah. He's got Mod Retro. And so, he's just he just does cool [ __ ] And then, you know, he's kind of like these, you know, dresses eclectically, all the stuff. And I saw this video recently that it was I thought a more endearing side to him. Did you hear the the the video about why he wears the Hawaiian shirts? No. Would someone make fun of him one time and he like was going to do it out of spite? Well, he was like, "We grew He's like, "I grew up really poor and so I didn't have any We didn't have any money for new clothes, so I had to wear my dad's old Hawaiian shirts every day. Like that's just all I had. My wardrobe was like seven of these." And I wore them and I got made fun of, but that's all I had. So, I wore them. And he's like, "And then when I sold my company, uh, you know, he says something where it's like I got like I got some money and I tried to ch like I tried to change and then he's like basically reverted." He was like, "Actually, I'm just going to wear the shirts that like I like and I know and like this is what I'm all about and I don't need the fancy clothes to like validate me as like I've done it." And I love that. I just think he he carries that FU energy with him pretty much everywhere. a thing that he has that I don't find him to be um a hardo. I don't find him to be insufferable. I find him to be someone who's confident in his opinion and you could challenge him and he's open to new ideas, but he's very confident. I find him like at a very young age. I mean, when we talked to him, I think he was 33 and he was like saying like, "Here's the thing about defense contractors. They're doing this wrong." That's a very bold thing to say, right? And I appreciate that about him. And I used to meet these people and I used to think, how do I become like that? But now I think, how do I raise children that are that way? How do you raise kids that are that confident at such a young age, but not in an insufferable way? And also in a way where I think they've backed it up by studying whatever they're going to say. Have you ever thought about what do you think his parents were like? I guess he said he was raised poor so he had a not a wealthy family and yet they still were able to like instill this sense of like you can do it and you can figure this out. Well, I'm not sure how much it is uh watering the plant versus the soil you're you grow up in. So, for example, there's a reason that the most successful people on earth um typically come from disadvantaged backgrounds. You you go look at you know why is u you know sort of u dyslexia so common amongst successful people it's like it is disproportionate you know you would expect it to be the proportion of dyslexia in the population but no it's a higher percentage in successful people or you know why are uh you know so many athletes come from you know poor families in single single mother homes and things like this like you know they don't have all the training and the advantages and the best gear and the best anything right but like they have the one thing that can't be bought thought which is like this sort of insatiable hunger. And so I think that confidence is a byproduct of the adventure and adversity you've faced in your life. So you don't just say be confident. Actually the advice to somebody who wants to be confident is go have more adventure and adversity. It will make you will get hardened by confidence over time because the more adventure you do where you put yourself in unfamiliar situations or the more adversity you face and you come out still surviving. even if you didn't win, but you survived, then the next thing doesn't seem all that scary. You sort of think to yourself, well, I did all those things. Of course, I can go into this new unfamiliar situation and thrive as well. And so, I think that the confidence is not so much like, you know, his parents told you, but but like, you know, the environment, like if you grow up and you're poor, but you're tinkering or you're nerdy or you have access to certain books, you know, it's it's kind of amazing how these very small things make a difference. There's a story I read uh this morning actually about Dan Brown. You know who Dan Brown is? the author, he wrote the Da Vinci Code and like Oh, okay. a bunch of other like thriller adventure books, right? Where hero goes on a quest. There's sort of a puzzle. They got to figure it out. Growing up, uh Dan did not find Christmas gifts under his Christmas tree as a child. His father, Richard Brown, a math teacher, instead put a treasure map under the tree. And Dan would have to follow the treasure map to for for a trail of clues all over the house and sometimes all over the neighborhood until he finally found the present. This sparked a deep love of solving puzzles, cracking codes, and hunting treasures. He channeled this into Da Vinci Code, Angels and Demons, and other thrillers that have sold more than 200 million copies, all about cracking ciphers, untangling coded messages, which is which is the heart of his books. A lesson from this, a childhood obsession can be a source of infinite inspiration. If you want to seek a meaningful quest as an adult, look towards the childhood toys and games that you couldn't get enough of. There there may be clues in there. It's so funny. That's the that sounds like a cute thing, but there's been so many times and I wonder if there's actually like research that verifies this, but there's been so many times we had Robert Green on MFM a while ago and that was really great. And he said to find the thing that you want to dedicate your life to, you have to do something that sounds easy but it's really challenging, which is you have to revert back to what you were like as a 12-year-old before you had people who put pressure on you, before you realized that something was stupid or uncool, and before you got jaded and when you were excitable. Um, and you have to ask yourself what was that thing? And I've heard people talk about this constantly of like in order to be great as an adult, you have to do this challenging thing of pretending to be a kid. And where were you weird as a child? What What would it be for you? So, if you think back to that era, what were you doing? You're 12, 13, 14. You know, let's let's take this window. 8 to kind of 14 years old. Skateboarding a ton. I was skateboarding a ton and I was always um taking apart remote control cars and building them back to building them in interesting ways to get out doing chores. For example, I spent a whole 6 months trying to rebuild the remote control car. So, I had a mop on it because I hated sweeping the floor and I distinctly remember doing that and being obsessed with it and building modeled airplanes. Like assembling things that had clear instructions I love doing. So, I mean, in a way, you're you chose to build things instead of do a 9 to5, instead of doing a job. Yeah. Well, I also loved um I I had a huge passion for selling CDs. Uh I remember I used to make like $30 selling like $3, you know, burned CDs and I loved doing that. And for the longest time, I thought I was going to be in the entertainment industry. My hero was Ari Gold from the TV show Entourage. and I went to Belmont University because they had this degree called a music business degree which I made it through 3 years and then I was like I'm going to drop out of school just give me like the easiest degree I can get like with the credits that I got. So I didn't get to complete that degree. But the reason I got into media and the reason why I probably enjoy doing this and working in the content game is because I wanted to work with entertainment people but then I realized that Hollywood is full of idiots and I hated them. But I can build my own little world like that. Yeah. Yeah, I don't know how much of this is um like horoscopes or whatever where where you just sort of you try to back test and fit fit anything into it, but I just was in Austin yesterday and I did a podcast with uh Monish PBride. Monish has this thing where he tells these stories about Buffett and he says uh his his theory is basically that a huge percentage of your uh personality is pretty hardwired and baked by the time you're 5 years old. and you you don't want to spend your whole life fighting your your nature. Uh so that's the first thing. And then he says that for kids, we do pretty much the opposite thing we're supposed to do. So he says um the human brain, if you just look at brain science, is that there's a golden window between I think he says the ages of 8 to 18. So this 10-year window where a child's brain is developing in such a way that it can it can specialize and do some incredible things if you specialize during that window. And the people who do and if you go look at like oh Bill Gates when he was coding or Mark Zuckerberg when he picked up programming or Mr. Beast when he started doing YouTube videos at age 12 like it's often that these people who become the extreme performers that they were doing something pretty specialized during this golden window. And he's like in school we tell them to do the exact opposite. Hey go to school spend 30 minutes in eight different subjects. Don't you know go an inch deep in each one don't care about anything you know don't specialize. become this like super generalist and that's the factory model that we have. So he's like it's we're doing them kind of a disservice. He's like, "Your job as a parent is um you know, by five their nature is is somewhat baked. You observe it. In 8 to 18, if they show an interest or an obsession at anything, feed it. Let them go crazy with it. Let them get obsessed. And lastly, like get them around as good of a peer group as you can. Those are really only things you're going to be able to do is kind of his opinion. I don't know if I fully agree with that, but I think it's interesting." And then he tells a story of Buffett and he's like, you know, when Buffett was a kid, he did all kinds of little hustles, right? He would buy a thing and he would sell it, right? So, Coke bottles and uh pinball games inside of bar barber shops. But one of the things he loved to do was he would go to the racetrack and he would watch other people betting and he didn't bet. He was a kid, but he uh would watch other people betting. who would watch the horses, study the track, and then what he would do is at the end of the day, he would go collect all of the discarded uh betting slips that the, you know, people go to the horse track, they drink, they watch the thing, they're having a good time, they just check away their their their betting tickets, and he would see that, oh, actually, this wasn't a this wasn't a losing ticket that um actually they got a third place payout here, they didn't realize it, or they got a second place payout here, they didn't realize it. he would collect all the and you know 80 90% of its trash but if even 5 10% he could make some money then he would ask his aunt to go cash the tickets for him and she that's how he made money and like it's not that different than what value investing is right he would go look at a thousand companies a thousand tickets you know most of them are rubbish but when he found one that had like hidden value he would pounce on it and he would make money and that's essentially how Warren Buffett you know invested for the first you know whatever 105 20 years of of his of his investing career and he bought his first stock when he was seven and you know so he was doing things in this kind of golden window as well which I think is interesting especially you know for you and I we have kids not at that exact age yet but you know I think about that stuff uh I don't know to what extent you can control it or you want to try to control it but it does seem like it's worth knowing that and looking out for the right signals rather than being blind to it there's this um I'm not religious but I grew up going to Catholic school and you got to read the Bible a lot and there's this biblical story where it's like someone's by a volcano you know, or some or um I forget what it is, but there's like a loud like earthquake or like a natural disaster and then um they're told like you have to listen to go what God's telling you and they're like well I hear this really loud noise but it doesn't like I don't hear like a person talking to me and they're like even when things are really loud the whisper or the God talking to you it's going to sound very faint in a whisper and that's the challenge is you have to like you know like really pay attention when there's a lot of loud noise because the most important stuff is just going to be a really faint whisper and you have to like try and hear it. And I don't really care about the message when it comes to God on that one. But I do think that like one that's what this thing is because it's like that that whatever you're being told what to do or you feel compelled to. It's a lot of times it's not a yell. It's like this really small whisper that you have to like and that's like quite challenging. It's really hard to try and listen to like where you're being drawn to, you know, like or where your energy is pulling you to. It's not a push. It's a very very very small like faint nudge, right? Yeah. And there might be false positives along the way. And it's only obvious in hindsight. Like when I was thinking about that, like what was I doing when I was 12? Cuz I wasn't and I used to actually be like kind of insecure about this. I was like I wasn't really selling lemonade as a kid and um you know flipping CDs and and and sneakers and whatever. Like the entre the pattern I see now that I invest in a lot of founders. I'm like I didn't really have that. like the light bulb didn't come on for me at least in terms of like trying to do business until I was you know 21 and frankly like I don't think I'm the best entrepreneur or CEO anyway. So like maybe that's that's true that that was the signal. But there were a couple of couple of signs that I when I did think back and I actually like took more time to think about I was like what the hell was I doing back then? what was I really into in a way that like or what was I naturally pretty good at that I didn't maybe pay as much attention to but now I can think about it and the two that came to mind was I randomly uh like entered a like improv class and improv competition when I was like in sixth or seventh grade and we like made it to like the Texas state finals or whatever for like what we were doing. It was like a duos improv which like that's what this is. this is duo improv what me and you do twice a week and like that actually did come pretty easily. I did have a lot of fun doing it. I didn't triple down into it cuz I you know whatever life happened. My parents didn't didn't help me and I didn't know to ask for it. But like maybe there was a signal there of like hey you kind of like this making things up thinking on your feet riffing off a partner. If there was another way to do that what would that look like? And you know, I don't think I could have predicted podcasting, but it does make a little bit of sense now that I did a podcast the other day and someone asked about you and I was like, in another lifetime or maybe even this lifetime, Sean's going to be uh either like a comedian or something in show business. So, yeah, I was in a movie or two when I was like a a little like in same same era, sixth, seventh, eighth grade, something like that. Um, and then the other one that I noticed was I love video games, which is pretty common. You know, boys love video games, but the way I played video games was a little bit weird. And so if I said, hm, what was let's pay attention to the weird. You know, I used to play Madden or NBA 2K, but I would basically never play the games. I would only do franchise mode, which is just where you're the general manager. You're building the team, drafting the players. You're basically making bets. You're invest essentially like scouting, investing, simulating to see the result. And I would just simulate like decades in these games without ever playing the actual game. And my sister would make fun of me like, are you ever going to play this game? Like what is this like fantasy roster you're building? But yeah, I don't know. I think I think it's interesting to go look back. I'm not sure again how much of it is like force narrative versus reality, but maybe there's something to it. I've now heard this enough times where I kind of got to take it somewhat seriously. And I think it is important because uh it's like when you are screwing a screw into the wall or whatever. And if you start out crooked, right? If you're at the wrong angle, no matter really how hard you push you, it's just constant friction, right? you're just like breaking the wall, breaking the screw, and breaking your own wrist trying to make it go in. And then if you get things like aligned right, it's like, oh, just, you know, four spins to the right. Click. And I feel like a lot of my life was pushing screws into walls at the wrong angles, you know, trying stupid projects, trying things that weren't really in my nature, trying to be somebody who I wasn't. And man, life got a lot easier and it got a lot more successful when I sort of figured out like, oh, what am I actually like naturally pretty inclined to doing? Well, do you think you figured it out? Yeah, I think like what we do is like probably the closest approximation to it. Like if I look at what I do today, I get to nerd out on topics, which is always been something that I would do. Like I would always go down these like rabbit holes. And then this kind of duet improv type of thing, like being able to riff on topics and being generative with ideas um has always been good. And then the other side of it is investing. I don't want to like play the game, but I like being the GM. I liked being the the sort of the the franchise mode of doing this. And so I've had way more success um you know investing or even incubating companies with other CEOs as operators now, right? Like I think in our portfolio is probably like forget like angel investing just like in the companies we own a big chunk of there's like four companies or so where there's four CEOs and I don't do any of the day-to-day work and it's performing so much better than you know back when I used to do my own startup and I was all in on it. Right? So it's a better fit for me to do that. I didn't know you had four. You're doing [ __ ] that you don't even talk about. Well, I want to talk about some of them soon. Um, and hopefully I will have some news sometime in the next few months that I can I can come on in and and maybe start to tell these stories. What did you think of Austin? Austin is a funny place. Um, a funny place. I went to my like um hotel room and I walked in and housekeeping was in there, but I was surprised and I came out and I told Ben, I go, "Y'all got white housekeepers here." I had a white housekeeper that my wife hired and I was like, "I bet you she's going to be a drug addict." And I was right. She was a drug addict. I don't hire these guys anymore. It's like there's this great standup bit where um I forget who it was like Aziz or was hustling or I forget who it was like an Indian comic was talking about like how they made it and they were like I'm going to go adopt a white baby like like just bring a white baby to like events and like stunt on people because it's like yeah I I adopted a white child. So I don't know Austin's a fun place. is I mean one interesting thing is because we're um I'm in you know I'm in Austin which is much more populated city and we were just sitting like in a coffee shop basically working all the time so many people came up that love the podcast that was crazy right and then they would tell me their story right and it's like oh wow so you know it's almost like you get a lot of ideas for the podcast just talk to these people like this guy came up and he's like I'm all in on social selling social commerce I know those two words apart what like what is it together what is what does that mean and And he's basically like, you know, you know, people who are making, you know, hundreds of thousands, if not millions of dollars just making Tik Tok videos for products on and they're just getting affiliate fees, just making content. Um, and they're not influencers. They're not famous people, but they make like the best way to sell this soap, this teeth whitener, this um you know, these leggings, um this hoodie, and that they're generating, you know, 40,000 a month, 100,000 a month, you know, 200,000 a month, 400,000 a month. What platforms on uh Tik Tok and whatnot? So, like there's the li there's like live selling. Uh that's like whatnot and and Tik Tok and then there's like just short form video. But I I mean I'm not I wasn't like unfamiliar about this concept. We use it in our e-commerce brand, but it's amazing just to hear the individual person story. It's like yeah, she worked at this like hair salon and then she just took the product from the hair salon and started talking about it on TikTok. She doesn't have a following, but the way Tik Tok works is any video, you know, it's like America's funnest videos. Any any video gets to have its, you know, its day on the for you page. and she realized like wow if I just get good at kind of like authentically and I use quotes because it's like obviously not authentic but like they tend they don't look dressed up they're not in a fancy place they're in their bedroom they look like they're just talking informally to you like they're hey y'all I just want to tell you about oh my god this or like whatever this thing is and they're just making a killing on it and so you know this guy was like trying to build the agency around it and a podcast around it what's an example product soaps you said just anything anything, dude. Like, I don't know if you've seen Have you Are you like Are you tapped into this like wave of what's going on? No, no, no, no. So, I don't I I I don't have a TikTok and I've seen whatnot, but I I buy a ton of stuff off eBay, so like I know about like buying used stuff. I'm not stupid and so I don't know what you're talking about. I read It's all part of the eBay trend, right? Like this is all new [ __ ] Uh eBay say eBay. What I mean is social com like it's all like new products. It's not uh like it's just commission based like they're selling someone else's stuff and they're getting an affiliate fee. They're not selling like without permission. So it's not like they needed to cut a brand deal, right? Got it. You just grab the product from the shop and then you sell it and then brands start and then brands can see if you move product, right? You move weight on your corner and then they start sending you free [ __ ] to try their stuff and then you could send you could try to sell their stuff and if it works it works, right? like and if your video is good then the brand puts ads behind it. So like there was a good really good podcast uh by um our buddy Sean Frank I think their podcast called the Operators podcast like a e-commerce specific podcast and he did one with the CEO of comfort. Have you heard this brand? I see that guy and I see this other guy named Greg Gluveki who started a thing called Bloom which I think is energy drinks but I've seen these guys all over the place and they're using phrases that I've never heard before. Like I knew what UGC was, but like they're using it in way different phrasing and they're also like implying that they have like tens of thousands of people making this content on their behalf. And this is a totally foreign concept to me. And so this company, Comfort, as far as I could tell, is a total outsider. Went from something like 0 to $500 million a year in revenue in like 5 years. And I went to their website. It's just like a fleece hoodie, I think. Right. Yeah. Super basic hoodie. But yeah, so so they're they're a good example of this. Um, how big did they get to? So the the model is this. The model is you have a product. The old way of selling it was the old way as in the of the last 10 years was you run Facebook ads and you run Google ads. And for both of those ads, you your team makes the content. You typically will have an ad creative team in house. One, two, 10, 15 people. Their job is to come up with concepts. They do photo shoots. They do scripts. They do static images. Give it to the designer, the editor. You make it. You run it. You see what works. you're putting paid ads. That's what's been working. Well, there was a new game in town. And if you remember, I kind of hinted at this maybe a a year or two ago where I said, I invested in this company and it's gone 0 to 30 million in uh revenue in like a few months. It was Can you say what it was? Uh I can't I don't want to say the exact. So, the the brand blew up. It was uh in a bad way. Not the good blow up. U it was a supplement brand. It was crushing it. The product was all fine, but they got banned off Amazon cuz they were like like manipulating like reviews of other companies or something like that, like of other brands or something. And so Amazon was like, "Oh, you guys were the ones who wrote a bad review about them." Boom. Shut down your account. They were doing they weren't playing by the rules. Ruined the company. But and I I think I even told you at the time I go, "This is growing faster than any e-commerce brand I've ever seen." And um you know, 0 to 30 million in a couple of months. And and I I think I told you I was like I hope I can come on in a year or two and say the the playbook that they use. Well, the playbook is is more or less out now, now two years later, which is that what e-commerce brands do is you basically gift or um you know called seeding. You seed your product out to not one, not 10, not even a hundred, but maybe thousand creators that are out there. And these creators are everyday people, nonfamous people. not not influencer, not micro influencer, not influencer, person with time on their hands, who has been on TikTok and reals enough to know what type of content could work. And those people will make sometimes just like, you know, one video. But what what ends up happening is that they realize, oh, I should just make 30 30 to 40 videos a month. I should make a video every day and I'll have multiple accounts and I'll post it and I'll, you know, and so they basically rapidly test content. And so now you've got instead of having an in-house team of a couple people doing 10 to 20 creative assets uh a month and usually just thinking inside the box cuz it's like this is my job. This is what I do. I work at the company. We have a way of doing things. You're just letting the market letting the crowd figure this out. You're crowdsourcing your creative and that's UGC means user generated content. So you're getting in a given month 3,000 5,000 different pieces of content that go out there. Most of which get absolutely no views but a few of which pop off and then and then all of them look at you then you tell all the creators who are like you know on board you say look at this this worked and then they all start to remix and then the the hive mind gets smarter every single month and they keep trying to do it. and they keep trying to sort of one up themselves and brands like uh Goalie. Goalie is a a gummy like vitamin brand. I don't know if you've seen their like commission structure for this. They they started out with apple cider vinegar gummies and grew it to like you know whatever 500 million or something in revenue in very short order. What? And then they got slapped on the wrist and they kind of tanked and they're coming back whatever. But like point is they were pretty aggressive on this model. So what they were doing was as they found good creators who are good at making this content um they started incentivizing them more than the commission. So there's a default like commission on these platforms, right? 15% 20%. You set your commission. What's the platform? Tik Tok. Tik Tok shop. Uh oh. So so so you find all your influencers on Tik Tok usually. Yeah. Wow. And and so you what you do is you go to those Tik Tok influencers again. Sorry, not influencers, Tik Tok creators and they get they get a commission. And so again, just to describe the system, it's crowdsourced. It's way higher volume. So you're talking about thousands of pieces of content a month instead of, you know, maybe a hundred. You don't control it. You don't operate it. In many cases, you never even met them. They just pull pull your product and your shop listing and they just decide. You just say, "I'm if you're an affiliate, use this use this tag so that you get paid if you sell product." Right? That's the core idea. Now, what happens is um on top of that, goalie started going crazy. So, they were like, "Yo, if you do $10,000, you get 15% commission. If you do $100,000, you get um, you know, a trip to Miami. You do a million dollar, you get a million dollar in a month, you get this condo in Miami. You get this Lamborghini." They started giving away crazy [ __ ] I'm making up the tears, right? They the math made sense for them, but they have this like I have this like one cheater that goalie was giving creators and like the top thing was a condo in Miami. The next thing was a Lambo. It goes all the way down to just like you get like a bracelet. Um, you know, like you go to Chuck-E-Cheese and there's the prize wall and like, you know, you end up with the shitty rubber frog, but like up there is like, you know, the Nerf blaster. And they this is basically the model that they were doing. And so there's been several brands that I mean several hundreds of brands that have aggressively used this strategy and uh yeah, it works works very well. What I'm looking I just Googled it. It said that they went from zero to $4 million a month in 30 days. Oh, they got way higher than four million a month. Maybe they did in 30 days, but they went way high way past that. Okay. So, let me ask you a bunch of questions. This is so fascinating to me. One, is this stuff profitable? So, a company like that like that got however big. So, 4* 12 is 36 million. So, they they were at least doing 36 million a month. They were probably doing hundreds of millions a month. If you're doing that amount of money, are you actually creating a valuable company? Well, you ask two different questions. Is it profitable? And is it a value valuable company? When I say profitable, I'm going to say cash flow positive. Should be profitable. Here's just basic math. Let's say you're giving a 20% commission. So, a way to think about that is you outlaid no cash upfront. Okay? So, no ad spend. This is they take the risk of making the content. If they sell, then you pay. So, you pay out of the revenue, not upfront the way that normal ads work, right? I go to Facebook, put put 10 grand in. I have no guarantee I get anything out. So with this, I only pay when they sell. I pay a fixed percentage of the revenue that they sold for. So let's say it's 20%. Well, that means my marketing spend is 20% of revenue. Now a normal e-commerce brand is spending somewhere 20 to 50% depending on their level of aggression, what phase of the business that they're in, etc., etc. Usually at the beginning they'll run 40% 50% aggressively to go get a big customer base and then those customers hopefully will repeat by and that's where the profits come from those customers and then you know over time your ad spend as a percentage of revenue shrinks because you have all this returning revenue coming in but at the beginning you have no returning revenue. So it's it's it starts out pretty high. So is it profitable? Yeah, it should be profitable. I mean it doesn't take a lot of uh it doesn't take a lot to make something unprofitable. So so but but you should be able to do this profitably. Now, are these companies valuable? That's a different question. Hold on. When we say profit, I'm actually saying like, can the owner pay themselves a huge sum? If you're making Yes, but it depends on when you where you are in your life cycle. Year one, no. Year two, maybe also no. But also could be yes if you just decide to grow slower, right? So, it's like up to you how much you want to prioritize taking market land and like going for the opportunity because Sean Frank will will always say like you could have a business. He's put the numbers out I forget exactly what he said, but it was something like $100 million a year and like the two owners can are barely drawing seven figures a year. E-commerce is like saying is like startups where the spectrum of outcomes ranges from everything to, you know, you can go from loser shirt to, oh my god, this person is rolling in profit. I know people on all ends of that spectrum. There's operational excellence how you're going to run. And so there's no like rule. What I'm saying though is that in some cases it's like let's take startups for example. Startups you're fighting gravity. Almost every startup fails even the ones by smart people. Even the ones by smart people who work hard who are like doing you know all the best practices of management right they'll still probably fail because building a billion dollar startup which is usually a novel idea or a disruptive uh company like the the venture startup game. I'm not talking about like person who starts a barber shop. I'm talking about venture startups. It's such a hard game. the gravity is that you're going to fail. E-commerce is not like that. E-commerce is the gravity is you should you should be able to succeed if you're, you know, smart and hardworking. And so, same thing here. Now, are these companies valuable? No, not really. Because value is typically based on defensibility. And a buyer of this business doesn't know how long this channel, this tactic is going to last. And if this is what's driving all your growth, then you're going to trade at a much lower multiple. It seems like you could start off being a nobody company and you sort of have a get-rich mentality. I do think you can it's better to start off like thinking my brand should be amazing, my product should be amazing and that's how I should grow and I add ads and all these tactics on top of it. But I I think that some companies do start off doing these like stupid things early on and they and they swap they they can switch. Like I don't know anything about Ridge, but like there's a world where this was like a silly dumb thing and then he switched it. I'm just hypothetically making this up. It could have switched to like oh this actually product is good and we are going to invest in our brand. I mean have you seen like original athletic have you seen the original athletic greens? No. Was it lame? This is you know one of the early days landing pages of athletic greens. Oh yeah. I mean, it's like internet marketing 101. Beachbody MLM infomercials, right? Dude with six-pack girl eyeing him. All your vital nutrition in 30 seconds or less. Money back guarantee. 100% satisfaction. Limited time offer. Act now. Giant orange arrow. Rush my order is the name of the button for buying it. Uh, world's number one superfood cocktail. Antioxidant, rich with great sweet taste. Uh, okay. So, that's like, you know, an old version of that. That's not even the original version. That's the old version, right? And you go look at it today, right? If I go to like the AG1 website. Yeah. It looks great. It looks like And you have Hugh Jackman drinking from a glass vase his daily, you know, green nutrients, right? With clinical trials and, you know, blah blah blah blah. And like, you know, who knows? Who knows what if this [ __ ] works or not, but you know. Yes, you're right. Like you can absolutely start a little janky, a little move fast and break things a little little uh you know fake it till you make it and then you can adapt and you could like leg you know go go go more and more legit over time. You can improve your formula. You can improve your packaging. You can improve your sales methods. You can get off one hacky sales tactic and get more diversified right like go from there. I mean Moyes who did native I think is one of the best examples of this. I think he's told all this publicly, so I don't think we're saying anything that's out of school here. Here's here's the timeline that I love. Moyes is sitting next to you in a co-working space and he's at some point had this idea of he looked at Etsy and saw that the number one selling product on there was a natural deodorant and he realized, oh wow, that's market validation. Cool. Like that. Um contacts a woman on there, says, hey, can I take your natural deodorant? Can I put my label on there? um you know goes outside the office there's like it was like it was like homemade uh it was like homemade ammonium I or I I forget the drug or the chemical something free you know par what's it called parabens and alum aluminum and parabens aluminum free and whatever and he and it was like a mom and pop thing and he was like let's commercialize this. Yeah. So he was like I'm going to put my label on it. we've both seen right outside where you guys worked, there was a restaurant or something called Native that looked exactly the same with the exact same logo. Somehow that added up to being his name and his logo. Um, you know, he grew the thing with cheap Facebook ads and grew it like crazy and was like packing orders himself on the kitchen table. And when she was like, "Dude, I can't make like 10,000 bars of deodorant in my bathtub anymore." He's like, "Okay, like can I buy the formula off you and I'll move to like another person and figure that out?" He used to put deodorant on his armpits, run around the block, come two two different sticks, two different formulas, run around the block, have his brother smell each one and be like, "Which one's better?" And like that was his like the clinical trial that he was running. And so, you know, like you do what you got to do. And somebody asked him, I remember early on like he told the story where somebody said like, "You're starting a deodorant company." Like, "My do you know anything about deodorant?" And he goes, "Today I know nothing about deodorant, but in six months I'll know everything there is to know about deodorant." And that was true and like yo ends up selling the company for $100 million to Proctor and Gamble and now it's in Target. It's like the best selling thing probably multi-billion dollar company multi-billions in revenue, right? Like unbelievable unbelievable like sort of story, right? And there's a even better part where Proctor Gamble or someone was in the meeting to buy the company and he was like, "Well, how do you expand?" He's like, "Well, can you put the native logo on a shampoo bottle?" And they go, "Yeah." I go, "Okay, that's what you do." Do you think you guys could print it on toothpaste? All right, you'll be fine. Um, and by the way, there's there's another great story you people should go back and listen that he he was like in the first 20 episodes of this podcast. I'm shocked that he says some of the stuff he says. Moyes is very good with words. Oh, he's super entertaining. He tells a story of how when they were trying to sell, they didn't own the trademark for Native. and he's like, "Shit, Proctor Gamble is not going to buy this if I don't have the trademark for my like consumer, you know, good that's going to be on the shelf of Target someday." And so, somebody was squatting on it. And the negotiation story of getting that trademark was great. Like, there's just so many great stories in the in in the the formation of Native. A lot of people don't realize this, but Moyes, now that I think about it, it is. So, Moyes used to have a company called Caser or Caskers, uh, which did you know about this? It's like a spirits brand, but I don't actually know. What was it? Was it actually a liquor or was it a DTOC shop? What was it? It was basically like they would get rare whisies and I think wines that only had limited runs and they would do drops. So, it was sort of like this was like during the guilt group or guilt craze where it was like uh you know crazy good deals but you only have a limited amount of time to buy it. So I think it was basically like a email list of like wine and alcohol buyers of who like rare stuff and then they would broker deals where they would you know send out an email uh an email drop of like a rare whiskey and he sold it uh he sold it for I forget how much but he he you know changed his life at the age of 30 but he has this cool blog post that interestingly it's actually on the hustle my old uh website but it used to be on medium but the first listen to the first few sentences. The Hair of a Dog is a sports bar located in Lower East Side of Manhattan. Like like most sports bars in New York, it has an ungodly number of televisions, a beer punk table, and 3.5 stars on Yelp. More importantly though, Hair of the Dog has a single dollar price rating, which is really important when your goal is to be drunk by 3 p.m. It was October 2013. My co-founder and I were in negotiations to sell Caskers, an e-commerce site we founded with just one and a half years ago that sold spirits, meaning booze, not ghosts, online. negotiations had already dragged on for a few months and we were days away from our scheduled closing date. And then he goes on to like explain the story of how he sold, but isn't that a beautiful like first couple sentences? That's awesome. And then he like tells he like gives five lessons about his uh starting casket. He called it Birchbox for men if you ever heard of that. But uh he's like says be frugal, be relentless, and then he says be experimental, be careful. And he gives like all these cool tidbits about it. Last question. Can this work for B2B products? Why don't why do people only do this for uh consumers? I think I think one of the great arbitrage is that B2B businesses don't do the proven tactics of B2C companies. So B TOC companies are out there fighting for their lives with customers and marketing to try to build their brand. And B2B companies if they simply borrowed the playbooks from B toC not everything would work but way more would work than doesn't work. Um, and it's I think it's woefully underused and usually the skill sets a lot of people who are in B2B don't know this cuz they don't come from that world. People in consumer tend to stay in consumer or they go to they go to B2B and they are so scarred that they they only bring over like a portion of it. But I I think I think a lot more of it would work. This turned out to be pretty cool. We were supposed to have a guest on. This is a little behind the scenes. We Something happened last minute and here we are. And it turned out to be quite fun. That whole thing was live and improvised. I'm prepared. There we go. All right, that's it. That's the P

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